HSBC expands AI capabilities with Google Cloud
HSBC and Google Cloud announced a multiyear partnership Tuesday to expand AI capabilities across the bank’s global operations, aiming to...
Banking
Glia launches AI-driven outbound calls solution
AI-driven customer engagement service provider Glia has launched an AI-powered outbound calling and texting system called AI Outreach that is designed to help community banks...
How AI actually finds its way into a bank
Somewhere right now, a founder is sitting in front of a model that works. It predicts fraud better than legacy...
VeraBank employees save 10 minutes per task with Q2 Assistant
VeraBank says it is seeing efficiency gains from its implementation of Q2’s AI-driven assistant. Q2 Assistant is embedded directly into the Q2 product portfolio, Corey Gross, vice president...
Fintech funding: Ramp bags $750M in series F round
Investors have continued to pour millions into startup and later-stage fintechs in recent weeks as AI adoption picks up across financial services. ...
Inside Fiserv’s agent ‘app store’
Fiserv is investing in its financial solutions group via product launches and talent. The Milwaukee, Wisc.-based fintech launched its agentic AI...
Inside look: Achieva Credit Union’s ‘intentional’ AI strategy
Achieva Credit Union is taking a deliberate, security-first approach to AI, prioritizing member protection over rapid deployment. "We're being very intentional...
Banks lay groundwork for mass workforce cuts as AI takes hold
In the hope he’ll land a job in finance, Andre Bonnick spends hours rehearsing what he’s going to say. He’s...
Now hiring: AI literacy moves to top of class for future bankers
AI literacy is swiftly evolving from nice-to-have to need-to-have for young talent entering the financial services workforce. Ninety-eight percent of financial institutions reported using...
JPMorgan’s AI robot boasts 99% accuracy in check, document processing
Checks might seem antiquated, but they still move trillions of dollars annually, which is why JPMorgan says it is betting that robots can handle the mountain of...
