Inside Look: Bank of America’s top-down AI training handbook
Bank of America is focused on training its leaders to use AI as it deploys tools to make operations more efficient. The bank appointed Michael Wynn as the head of its academy for...
Banking
ABNB Federal taps Eltropy AI for member service, communication
ABNB Federal Credit Union is leaning on Eltropy’s AI solutions to drive efficiencies in member service and communication. The $957 million credit union has adopted the fintech’s AI voice agent that ABNB calls Digi,...
Data infrastructure key for Bankwell’s AI deployment
Bankwell is investing in its data infrastructure in order to achieve the best returns from its AI deployment. “We are investing in building a robust data infrastructure,” Ryan Hildebrand, executive...
Transaction: Bankwell taps Kobalt Labs for AI-driven compliance management
Bankwell will use fintech Kobalt Labs’ AI-driven solution to improve compliance operations. The $3.2 billion bank had previously implemented AI in functions including SMB lending operations and data analytics, but hadn’t applied it to risk and...
Launch Credit Union automates 75% of account openings using Clutch AI
Launch Credit Union is using AI to streamline originations, fraud detection, cross-sale strategies and collections. Using AI-driven loan origination and account opening platform Clutch and risk management platform Alloy,...
UK lender OakNorth hiring in the US as bank acquisition nears
OakNorth Bank Plc is hiring for key positions in the US ahead of its acquisition of Michigan-based Community Unity Bank, which...
FinAi roadmap: Past, present, future of financial services intelligence
To determine where the financial services industry is headed relative to AI, it is imperative to remember where it has been. Industry experts at the FinAi...
TD executive: AI is raising the bar, not taking jobs
AI is sometimes portrayed in the media as the great job eliminator, but leaders of financial institutions don’t see it that way. Many workers find it difficult to trust AI...
5 startups demo at FinAi Banking Summit
Fintech funding is back, according to data analytics company CB Insights’ State of Fintech 2025 report. Global fintech funding reached $52.7 billion in 2025,...
Piermont Bank sees AI strengthen consistency
Financial institutions are deploying AI in processes that require consistency in outcomes to drive efficiency higher. “The AI investments we are making are...
