Wells Fargo head of digital, data, AI weighs in on digital milestones
Wells Fargo reported strong adoption of digital and mobile banking channels in the first quarter. The bank posted 33.5 million mobile...
Banking
Citi ‘methodically’ deploying AI at scale
Citigroup is taking a phased approach to maximize AI advancements while eyeing agentic AI’s long-term potential. The $2.8 trillion bank is “methodically deploying...
JPMorgan intends to make money movement easier in 2026
JPMorgan Chase continues to grow its wealth management business, prioritizing the ease of money movement. “In 2026, we intend to make it...
Goldman AI initiatives rest on cloud, data investments
Goldman Sachs plans to double down on the “foundational elements” of its infrastructure to execute its AI strategy. The $2.1 trillion financial services giant is accelerating investments in cloud migration...
Scotiabank launches enterprise initiative to accelerate AI use
Scotiabank has introduced Scotia Intelligence, an initiative aimed at accelerating its AI strategy and equipping employees with secure data and...
Data, AI, cybersecurity top priorities for Bank of America’s CashPro
As Bank of America deepens its AI investments, its CashPro business banking platform is increasingly positioned as being not just for payments, but as an intelligent, secure hub for managing corporate...
Inside look: Citi’s Prompt-like-a-Pro program
Citi is training its global workforce in gen AI through a structured approach designed to embed the technology into everyday operations. Citi has rolled out its internal AI...
BMO launches AI, quantum institute to scale enterprise strategy
BMO Financial Group is launching the BMO Institute for Applied Artificial Intelligence & Quantum, an enterprisewide center aimed at accelerating...
European banks expect AI buildout to add headcount, survey says
The rise of artificial intelligence is prompting fears of widespread job cuts across finance, but European bank executives don’t expect that to...
90% of Citizens’ employees completed some form of gen AI training in 2025
Citizens Bank is driving generative AI adoption by embedding the technology into employees’ day-to-day workflows, rather than treating it as a standalone tool. ...
