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VeraBank employees save 10 minutes per task with Q2 Assistant

Training entailed one 30-minute employee call

Delphine LiubyDelphine Liu
June 11, 2026
in Banking
Reading Time: 3 mins read
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VeraBank says it is seeing efficiency gains from its implementation of Q2’s AI-driven assistant.  Q2 Assistant is embedded directly into the Q2 product portfolio, Corey Gross, vice president and head of solutions at Q2 Holdings, told FinAi News.   The first agent, launched on June 2, was Customer Care AI, which can:  Resolve login failures;  Reset passwords; and  Retrieve audit history.   “Q2 Assistant is built on leading large language model technology, which we adapt for the specific demands […]

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