VeraBank says it is seeing efficiency gains from its implementation of Q2’s AI-driven assistant. Q2 Assistant is embedded directly into the Q2 product portfolio, Corey Gross, vice president and head of solutions at Q2 Holdings, told FinAi News. The first agent, launched on June 2, was Customer Care AI, which can: Resolve login failures; Reset passwords; and Retrieve audit history. “Q2 Assistant is built on leading large language model technology, which we adapt for the specific demands […]




