NASHVILLE, Tenn. — Wells Fargo has created a generative AI council within the organization to study implementation, development and deployment ...

First Financial Bank has grown its operations and attracted new customers through implementation of an AI-driven digital assistant.   The ...

Ami Iceman Haueter, chief research and digital experience officer at Michigan State University Federal Credit Union, will speak at Bank ...

Truist Financial is simplifying its operations through ongoing restructuring efforts, affecting headcount, footprint and innovation.   Costs associated with the restructuring ...

CaixaBank is deploying AI as a ‘cognitive assistant’ to personalize the bank’s services and streamline back-end processes.  The $678 billion ...

Digital bank bunq rolled out its generative-AI driven chatbot this week and expects the bot to automate most of its ...

Meriwest Credit Union’s AI-driven chatbot, Scout, powered by Kasisto’s KAI digital assistant platform, launched in February and accomplished the work ...

Tom Durkin, global product head of CashPro in Global Transaction Services at Bank of America, will present on “What’s new ...

Challenger bank Dave launched its generative AI-driven chatbot last week and is exploring multiple uses of the technology.   Photo courtesy ...

Michigan State University Federal Credit Union’s consumer-facing chatbot is answering member live-chat questions at a pace equal to that of ...