Better.com's consumer AI-driven chatbot is converting mortgage shoppers into clients and resolving customer queries, company officials say. The AI voice assistant, called Betsy, is fielding roughly ...
It’s been one year since United Wholesale Mortgage launched its AI-powered loan officer assistant and so far the mortgage lender is seeing gains while iterating the tech to keep ...
The $8.2 billion b1BANK wants employees to be comfortable with AI, so it’s getting the tech into their hands. The bank, which serves ...
Dutch digital bank bunq is running full bore with its AI initiatives as it works to enter the U.S. market. Bunq’s AI chatbot, ...
Citizens Bank is seeing increasing adoption and efficiency from gen AI-driven chatbots. The $222 billion bank launched CiZi, a gen AI-driven chatbot for consumers, in November 2024, and has seen an 85% year-over-year increase in use, Lamont Young, head of digital and omnichannel ...
Bank of America is investing in AI, deploying it for internal and external uses across the bank, looking to the ...
ING Bank is developing and deploying generative AI solutions within most areas of its business to streamline consumer and backend ...
Financial services giant USAA is looking to deploy AI and gen AI throughout its operations rather than implementing it to ...
Deutsche Bank is developing a gen AI product to drive efficiency and customer satisfaction in its private bank. Courtesy/Bloomberg A ...
Bank of America reported increased engagement on its digital banking platform for consumers even as it invests in its branch ...
