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Bell Bank building AI search engine for mortgage, credit risk teams

Mortgage department has ‘hundreds of links to different policy documents’

Quinn DonoghuebyQuinn Donoghue
June 24, 2026
in Banking
Reading Time: 2 mins read
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Bell Bank says it is making considerable strides building its internal AI search engine intended to streamline how employees access institutional knowledge.   The $14.8 billion bank, which began designing the search engine at the start of the year, is preparing to deploy the tool for mortgage originations, mortgage servicing and credit risk management, Bell Bank Director of AI Michelle Mack told FinAi News.   The search engine stores the bank’s internal policies, procedures and guidelines, enabling employees […]

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