Valley Bank using AI for collections, sales, fraud detection, underwriting
Valley Bank is rolling out AI tools for customer-facing applications and internal processes such as underwriting, sales and fraud detection. The $64 billion...
Banking
First Citizens ending Silicon Valley Bank name after three years
First Citizens BancShares Inc. will retire the Silicon Valley Bank name three years after it acquired the go-to bank for...
Fintech funding: Slash raises $100M, reaches unicorn status
Fintech funding picked up in the first quarter as financial institutions look to deploy AI. Global fintech funding rose to $12.1 billion, up 3.4%...
Capital One’s efficiency ratio reflects continued tech, AI transformation
Capital One continues to prioritize technology transformation with investment in modern data platforms. The technology transformation at the $682.9 billion bank, which is in...
LendingClub to become Happen Bank
LendingClub said it will rebrand its banking business as Happen Bank, signaling a shift toward a more digitally focused strategy...
Truist: GenAI created 3.4M call center summaries in seconds in Q1
AI is driving measurable improvements at Truist Financial, with focus areas including underwriting, customer service and wholesale. The $544 billion bank used generative AI to...
BNY reports 140 AI agents
BNY is scaling AI across operations, focusing on integrating the tech into end-to-end processes to gain efficiency. The $30 billion bank has invested more than $4 billion in technology over the...
Lloyds names Sameer Gupta as chief data, AI officer
Lloyds Banking Group has appointed Sameer Gupta as its new chief data and AI officer, underscoring the bank’s push to...
U.S. Bank CEO breaks down top priorities, including AI-native efforts
U.S. Bank Chief Executive Gunjan Kedia is prioritizing revenue growth, strengthening its consumer and small business franchise, and becoming AI-native. “We’re very focused on what...
AI gives Bank of America ‘places to go we haven’t gone’
Bank of America plans to embed AI and agentic AI into additional client-facing platforms as its digital transformation advances. The $3.5 trillion bank foresees...
