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Bank of America reports accelerating digital adoption

Digital assistant Erica users grew 6% YoY to 19.7M

Vaidik TrivedibyVaidik Trivedi
January 16, 2025
in Banking
Reading Time: 3 mins read
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Bank of America reported increased engagement on its digital banking platform for consumers even as it invests in its branch network to strengthen in-person channels. Expanding branch networks is part of the $2.4 trillion bank’s “investing for the future” strategy, Chief Executive Brian Moynihan said during the bank’s fourth quarter earnings call today.  “This quarter […]

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