Bank of America Corp. has hired two more managing directors as it builds out its technology practice, according to an ...

Bank of America is increasingly deploying generative AI in its call centers to streamline client call resolution and place new technology into call center employee hands.  ...

Bank of America’s AI investments are bearing fruit as its operating leverage surged well above its full-year goal in the ...

Bank of America has agreed to pay a $7.5 million settlement to the U.S. Securities and Exchange Commission to resolve ...

Truist continued to invest in innovation in 2025 and ranks among the top 300 companies to receive patent approvals from the U.S. Patent and Trademark Office – with AI patents helping grow its portfolio.  The $549 billion, ...

Even in today’s digital world, financial institutions have not given up on their branch networks, in part because physical branches are still seen as a trust point for consumers.  ...

Bank of America plans to embed AI and agentic AI into additional client-facing platforms as its digital transformation advances.  The $3.5 trillion bank foresees ...

As Bank of America deepens its AI investments, its CashPro business banking platform is increasingly positioned as being not just for payments, but as an intelligent, secure hub for managing corporate ...

Bank of America is focused on training its leaders to use AI as it deploys tools to make operations more efficient.  The bank appointed Michael Wynn as the head of its academy for ...

Bank of America invests about $4 billion annually in technology, including AI, to keep up with the needs of its clients. ...