A costly but avoidable lesson for Sallie Mae
Sallie Mae, the leading student loan provider, recently announced it expects to spend $70 million to address issues raised by ...
Tag: data analytics
Lenders, know thy customer
Consumer complaints about financial institutions are never all that surprising. When it comes to money—purchasing, saving and borrowing—many people are ...
2013 analysis: Top 5 financial institutions with the most CFPB complaints (Infographic)
As part of Beyond the Arc’s ongoing analysis of the Consumer Financial Protection Bureau (CFPB) customer complaint database, we’ve recapped ...
Student loan complaints concentrated on the east coast
CFPB Data Analysis Update With the expansion of the Consumer Financial Protection Bureau’s (CFPB) complaint database, companies are now able ...
Capturing social intelligence to increase marketing ROI
Co-author: Corrine Evanoff Social media isn’t just a tool for engaging with customers and building your brand, it can be ...
Big Data analytics: Key insights for 2013 and what’s ahead for 2014
In a recent interview with CIO Review magazine, Beyond the Arc CEO, Steven Ramirez shared his insights on the evolution ...
Beyond the Arc named one of the Top Marketing Analytics firms
Recent research by SourcingLine highlighted Beyond the Arc as one of 14 top consulting firms in business intelligence, specializing in ...
Using advanced analytics to know your customer and drive business
As social media adoption among consumers continues to accelerate, 2013 saw many financial institutions expand their use of social platforms ...
Top 5 ways to increase business value using unstructured data
Co-author: Corrine Evanoff Looking for the key to your business future? Data science is unlocking significant opportunitiesto gain value from ...
Predictive analytics is the new business intelligence
Business intelligence has always been a vital component in effective decision-making –but it’s now substantially smarter thanks to predictive analytics. ...
