Last week, the Consumer Financial Protection Bureau (CFPB) turned 3 years old. When the CFPB launched in July 2011, it...

Analytics Update Sallie Mae learns a hard lesson in the importance of data analytics. If they had been paying attention,...

As part of Beyond the Arc’s ongoing analysis of the Consumer Financial Protection Bureau (CFPB) customer complaint database, we’ve recapped...

The Financial Brand recently published an article by Brandon Purcell, Data Science Team Lead at Beyond the Arc, about the...

CFPB Data Analytics Update Recently, the Consumer Financial Protection Bureau (CFPB) released its Summer 2013 Supervisory Highlights, which provides details...

CFPB Data Analytics Update The Consumer Financial Protection Bureau (CFPB) initially made its complaint database public in order to improve...

Co-author: Nick Baldocchi Of all the lessons learned from the Consumer Financial Protection Bureau’s (CFPB) enforcement actions in 2012, one...

Traditional market research uses surveys to segment customers, and survey analysis helps you discover groups of customers with similar characteristics,...

Less than a week after fining credit card issuer Discover® $200 million for deceptive marketing practices, the Consumer Financial Protection...

Yesterday, the Consumer Financial Protection Bureau (CFPB) announced that it ordered major credit card provider, Discover®, to refund $200 million...