Mobile Banking Apps Get a Blah Net Promoter Score From Consumers, Bank Innovation Finds
Banking consumers take a middling view of today's mobile banking applications, according to a study by Bank Innovation. In the survey ...
Tag: Bank of America
Lead Widens for JPMorgan Chase in Race for Mobile Banking Users
JPMorgan Chase leads the race for the most mobile users among the top three largest consumer banks in the U.S. ...
Bank of America to Invest $500 Million in Technology to Drive Innovation and Sales
Bank of America will invest about $75 million per quarter in technology from now through the rest of 2019, the ...
JPMorgan Chase’s Active Mobile Users Increase at a Steady Pace
JPMorgan Chase & Co. reported a double-digit percentage rise in active digital users and active mobile users this quarter, according ...
Citizens Financial Group Launches Neobank, ‘Citizens Access’
Citizens Financial Group joins the latest band of established FIs in launching its version of a digital-first bank called Citizens ...
Chatbots to Save Banks $11 Billion in Costs by 2023
Bank of America has Erica, Capital One has Eno, Bank of Montreal has Bolt. Safe to say that most major ...
3 Bank-Backed Challenger Banks to Watch
It's not just startups that need watching -- neobanks are springing up across the globe, and a particular breed is ...
Will the ‘Branch of the Future’ Mean No Branch at All?
Banks will say that their customers still visit bank branches for many transactions. Whether it’s Bank of America or HSBC ...
Bank of America’s Goal Is to Have 50% of Sales Come Through Digital
PREMIUM - Digital channels will play a larger role in increasing Bank of America’s deposit growth, a key part of ...
Bank of America’s Virtual Assistant Erica Hits 1 Million Users in 2 Months
PREMIUM - Bank of America's virtual chatbot Erica today surpassed one million users on the bank's mobile app. To put ...
