Weekly Wrap: Bank of America’s Erica grows, JPMorgan plays disruptor on digital rails
In this week’s episode of “The Buzz,” Bank Automation News discusses the growing presence of Erica-based capabilities at Bank of America. A ...
Tag: Bank of America
Bank of America touts digital sales growth, reports strong growth in profits
Bank of America’s digital strategy appears to be paying off as the bank reported today that its electronic sales activity ...
A $130M crypto quant nets big returns as options boom
Forget Elon Musk tweets, regulatory missives and Bitcoin’s energy consumption. To hedge fund manager Shiliang Tang, the biggest crypto story ...
Bank of America uses AI to predict business volatility, acquisitions
Bank of America is using artificial intelligence (AI) to reliably predict which companies are likely to be acquired close to ...
Banks invest in AI with an eye toward ethics
In seven tweets last month, the insurer Lemonade described how it’s using artificial intelligence (AI) to assess customer risk to ...
Movers and shakers: Tech leaders get boost at JP Morgan, Bank of America
Bank of America, JP Morgan and Wells Fargo & Co. were among the banks that shuffled and promoted tech leaders ...
Bank of America deploys Erica to assist with commercial banking, wealth management
Bank of America has begun using its virtual assistant, Erica, to support employees in commercial banking and wealth investment, the ...
Wall Street takes note of automation, AI applications in U.S. Senate hearing
In an annual oversight hearing on Capitol Hill today, major Wall Street banks faced questions from U.S. senators on issues ...
The path to personalization in automation
During the early days of the COVID-19 pandemic, Bank of America’s virtual assistant, Erica, was hammered with requests related to ...
JPMorgan Chase, Citi, Bank of America report uptick in profits, improved efficiency ratios
Most big banks have benefited from releasing reserves they had tucked away as a rainy-day fund in case loans turned ...
