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Bank of America reports 50M-plus active digital users

Bank's bottom line diminished by $1.2B Treasury Department penalty

Yael KatzwerbyYael Katzwer
October 14, 2026
in Banking
Reading Time: 2 mins read
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Digital adoption for Bank of America consumers reached new highs in the third quarter with more than 50 million active users, a record for the bank. “We invested in technology modernization, AI, client acquisition, marketing and franchise growth,” Chief Financial Officer Alastair Borthwick said on today’s Q3 earnings call. “Eighty percent of consumer households are […]

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Tags: artificial intelligence (AI)Bank of Americadigital adoptionearningsNewsPremiumZelle
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