TD Insurance’s client-facing chatbot puts generative AI directly into customers’ hands.  Launched in May, TDI Virtual Assistant answers common insurance questions...

Andre Mansour joined Wells Fargo’s Wealth and Investment Management team in May to lead its AI efforts.  He is “focused on shaping our AI roadmap,...

BankSouth is moving its core banking platform to financial services technology provider FIS to enhance its data and technology strategy.   The $1.6 billion, Lake Oconee, Ga.-based community bank announced on May 20 that it is using...

Citizens Bank is seeing measurable productivity gains from generative AI across its engineering organization, with top-performing teams seeing the biggest returns.  "While...

Truist continued to invest in innovation in 2025 and ranks among the top 300 companies to receive patent approvals from the U.S. Patent and Trademark Office – with AI patents helping grow its portfolio.  The $549 billion,...

Revolut Ltd. seeks to launch in South Africa by 2028 and is already drawing strong interest for its digital banking...

Financial institutions are preparing for a world in which AI agents interact with each other, creating significant risk and opportunity.   The global market...

HSBC and Google Cloud announced a multiyear partnership Tuesday to expand AI capabilities across the bank’s global operations, aiming to...

AI-driven customer engagement service provider Glia has launched an AI-powered outbound calling and texting system called AI Outreach that is designed to help community banks...

Somewhere right now, a founder is sitting in front of a model that works.  It predicts fraud better than legacy...