BMO’s AI-driven insurance tool delivers decisions in as little as 10 seconds
BMO Financial Group put fresh operating metrics behind its AI program, saying that a new insurance underwriting platform can return...
Banking
Banks looking to insure against AI hallucination
As banks push further into consumer-facing gen AI tools, a question is surfacing inside compliance and legal departments: Who pays...
Nubank sees efficiency in its AI model, invests in own GPUs
Digital bank Nubank says it is reaping the benefits of developing its proprietary AI model and is investing in its...
Glia launches 25 AI agents for customer service
Customer engagement tech provider Glia is rolling out 25 AI agents to handle frontline customer service tasks for banks and...
Northrim Bank taps Narmi for AI-powered digital banking
Digital banking platform Narmi recently teamed up with Northrim Bank as the fintech pushes its new agentic AI tool that...
Kiro Money develops AI financial guidance tool with credit union
Heritage Hub Federal Credit Union has deployed an AI-driven financial tool built with fintech Kiro Money to enhance its financial literacy offerings. Kiro Money aims to provide financial literacy to Americans who traditionally haven’t had access financial advice, Chief Executive Alisha...
Inside look: Microsoft’s Copilot Cowork agentic AI tool for financial services
Microsoft is positioning Copilot Cowork, its agentic AI system, as the layer that moves financial institutions from AI experimentation to...
Success with internal agents has PenFed looking to deploy consumer-facing tools
PenFed Credit Union has been gaining efficiency with internal AI agents and plans to deploy consumer-facing agentic AI tools by...
Podcast: AI adoption among SMBs doubles YoY, according to TD survey
Small businesses are increasingly looking to AI to improve operations – and banks must be able to meet the needs of those clients. According to...
HSBC adds AI to nearly 50 processes for efficiency
HSBC is deploying AI to drive efficiency as it focuses on developing cyber resilience and restructures its operations. The London-based bank aims to decommission or re-engineer nearly 50% of its legacy apps...
