BNY not spending ‘calories’ calculating ROI of AI

BNY is not fretting about calculating the ROI of its AI investments. “AI is a catalyst for transformational change, and we think we are going to be a significant beneficiary of this technology,” Chief Executive Robin Vince said during the bank’s third-quarter earnings call today. “At BNY, AI is for everyone, everywhere and everything,” Vince said. While it is difficult to quantify the return on investment for AI at this stage, the bank is seeing efficiency and productivity lifts, which encourages leadership to continue spending on the tech, he said. [caption id="attachment_57379311" align="alignright" width="280"] (Courtesy/Bloomberg)[/caption] “At the end of the day, the precise measurement, pricing, etc., isn't super important,” Vince said. “We don't spend calories worrying about that as an input.” Token spend, scale BNY plans to keep spending on AI infrastructure while keeping token costs in check, Vince said, adding that big enterprise users like BNY have an edge negotiating token costs compared to smaller FI users. If the FI has a good relationship with the LLM provider and a partnership mentality, which BNY has with several of the labs, then negotiating token bills is easier, he said. “We're actually giving them ideas, collaborating with them, helping them with product development in some cases, that sets the scene for better commercial arrangements,” Vince said. Another advantage that big organizations have is scale, he said. Larger FIs can put the models against each other and understand what to deploy for each task. “That isn't just in terms of one lab versus another. It's labs versus the appropriate open source,” he said. “We've put a lot of precision in [AI infrastructure] because we want to be very careful to make sure we're using the right models for the right tasks,” he said. For simpler tasks, BNY relies on open-source models, which require fewer tokens. “You don't need a sledgehammer to crack a nut,” he said. By the numbers In Q3, BNY reported: Total revenue of $5.7 billion, up 12% year over year; Software and equipment expense of $593 million, up 9% YoY; and Net income of $1.7 billion, up 16% YoY. Shares of BNY [NYSE: BNY] jumped 3.2% from market open to $142 as of market close today. It has a market capitalization of $96 billion. Stay up to date with all the news coming out of FinAi Lending Summit 2026 here .

BNY not spending ‘calories’ calculating ROI of AI

Bigger players pay less per token compared to smaller FIs

Piermont Bank says AI adds consistency, accuracy

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BNY not spending ‘calories’ calculating ROI of AI

Bigger players pay less per token compared to smaller FIs

Piermont Bank says AI adds consistency, accuracy

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