Mastercard is building AI agents for banks to enhance product recommendations, highlighting the payments network's heightened focus on agentic advising solutions....

Royal Bank of Canada is deploying AI throughout its operations to drive productivity and to strengthen its position moving forward, both of which are increasing its token usage.   With increasing use of AI, the bank reported its AI token usage increased by 500% in its fiscal second quarter, ended...

TD Bank is ahead of its goal to deliver CA$200 million  in value from AI efforts.  The Canadian bank has generated $104 million in value across predictive, generative and agentic...

Wells Fargo's Wealth & Investment Management business has hired former Google AI leader Andre Mansour to lead its AI initiatives.  “I’ll be focused on shaping our AI roadmap,...

Several community banks announced partnerships with AI providers this month as they prioritize compliance, operations and customer relationships.   Despite challenges facing smaller instituions, 86% of community banks are optimistic about AI, according...

BMO Financial Group put AI at the center of its second fiscal quarter story, disclosing revenue and productivity gains as the bank pushes AI deeper...

Wells Fargo no longer views AI as a budget category, but as integral to product development.  “We fundamentally think about AI as part of the way we develop tools...

PenFed Credit Union has launched three AI agents, underpinned by Salesforce’s Agentforce 360 platform, to improve client-facing and back-end operations.  The agents are “streamlining repetitive tasks, surfacing insights...

Two months after Anthropic's Code Modernization Playbook sent IBM stock to its worst single-day loss in more than 25 years, IBM is telling financial institutions that...

Citi invests over $2 billion annually to support its technology infrastructure, data foundation and AI initiatives.      These investments span all five...