AI-driven personalization ‘no longer optional’
AI-driven personalized banking services are becoming table stakes for customer growth and retention. “We’re seeing strong demand from banks and credit unions for deeper personalization, and...
AI-driven personalized banking services are becoming table stakes for customer growth and retention. “We’re seeing strong demand from banks and credit unions for deeper personalization, and...
Thread Bank has raised $30.5 million in a funding round to support the digital bank’s growth. “This additional funding will enable Thread to continue to scale, grow new and existing...
Rabobank and Santander Brazil are seeing efficiency gains from generative AI. The European banks use Pega GenAI from AI workflow automation system provider Pegasystems, Steve Morgan, global banking...
Pathward is rolling out AI tools to drive efficiency and improve its lending functions. Microsoft Copilot was introduced six to eight months ago and has driven productivity...
Prageeth Sandakalum, vice president and principal product manager for digital, data and AI at U.S. Bank, will speak Tuesday, March 3, 2026, at the FinAi...
BBVA is giving almost all of its staff access to OpenAI’s artificial intelligence tools after expanding its partnership with the...
AI is responsible for productivity gains at some of the nation’s largest banks, leaders said at the Goldman Sachs 2025 U.S. Financial...
Citi is deploying AI at scale internally to drive efficiency, with several tools already available to nearly 80% of its...
The global banking sector is adding to its C-suite to keep pace with the AI revolution. Enter the chief artificial intelligence officer (CAIO). A CAIO is an executive focused...
Wells Fargo & Co. Chief Executive Officer Charlie Scharf said artificial intelligence poses a significant opportunity to improve efficiencies and...