Nearly 80% of Citi’s workforce has access to AI tools
Bank deployed the tech for internal functions including coding, research
Citi is deploying AI at scale internally to drive efficiency, with several tools already available to nearly 80% of its team. The $1.6 trillion bank introduced internal AI tools to more than 182,000 colleagues in 84 jurisdictions in 2025, and plans to expand access, Payal Jain, head of application engineering and platforms at Citi, told […]
