Gold Coast Federal Credit Union is tapping digital banking service provider Tyfone to improve its online and mobile banking channels. The value of the agreement was not disclosed.

Tyfone’s nFinia solution offers credit union members:

• Loan skip-payment promotions;
• Member-to-member transfers;
• Digital onboarding;
• Simplified transaction history;
• Financial wellness tips; and
• Fraud prevention early warning systems.

The West Palm Beach, Fla.-based credit union can add additional solutions with nFinia to enhance the digital banking experience, Shannon Duran, chief experience officer at the $260 million Gold Coast, told Bank Automation News.

Tyfone’s services are cloud native and will be connected to Gold Coast through an API, Josh DeTar, executive vice president of evangelism at Tyfone, told BAN, adding that it could take up to 12 months for Gold Coast clients to have access to the nFinia features.

“Tyfone’s nFinia is powered by Penni AI, an intelligent financial concierge that allows users to navigate effortlessly to any feature, function or page using natural language,” DeTar said.

CU of Texas chooses Spiral for member engagement

The Credit Union of Texas selected personalized banking platform Spiral to increase digital deposits and member engagement, according to a Feb. 18 release by Spiral. The value of the deal was not disclosed.

Spiral’s platform enables members of the $2.5 billion Credit Union of Texas (CUTX) to track their savings in real time through its Save the Change Program, which rounds up daily debit purchases to the next dollar and offers members an additional $120 once they’ve saved $240 through round-ups, according to CUTX.

Members can also make donations to charities directly through their online bank accounts and receive a donation report for tax filings, CUTX President and Chief Executive Eric Pointer said in a statement.

Other FIs that use Spiral’s platform include:

• $3.4 billion Gulf Coast Bank;
• $3.2 billion Fidelity Bank; and
• $2.6 billion Amboy Bank.

Experion, Tagit personalize banking

London-based software firm Experion Technologies is partnering with digital banking solutions provider Tagit to provide FIs with personalized digital solutions for clients, Experion announced recently.

Tagit will integrate Experion’s customizable software solutions into its digital banking suite to help banks cater to client needs, according to the release.

Tagit’s digital banking suite includes solutions for:

• Retail banking;
• Family banking;
• Corporate banking; and
• Onboarding.

“By integrating family and lifestyle banking into digital ecosystems, banks can create personalized, immersive experiences that enhance customer loyalty while meeting regulatory compliance through Experion’s customizations,” Experion Chief Executive Binu Jacob said in a statement.

The $1.7 trillion Citi and $180 billion Axis Bank both use Tagit’s platform.

Corridor, Google Cloud team up on gen AI

AI solutions provider Corridor Platforms and Google Cloud are joining forces to help FIs optimize return on investment through gen AI, Corridor announced Feb. 13.

Discussions for the partnership began in November 2024, when Corridor and Google began working together on a solution for a large bank client, Corridor Chief Executive Manish Gupta told BAN, without naming the client. Under the partnership, gen AI use cases developed using Google Cloud will be tested and monitored to ensure they meet model risk management standards, fair lending standards and regulatory compliance using Corridor’s GenGuardX automated responsible AI governance platform, Gupta said.

Corridor spent the past 12 months developing the tool, which is already integrated with Google Cloud. The two companies are working on a go-to-market strategy to help banks on a global scale, Gupta said.

“The ability to ensure that gen AI use cases are safe to deploy in production is a critical challenge holding back the banking industry from scaling the ROI the gen AI promises,” he said.

Banks using Google Cloud include:

• $3 trillion HSBC;
• $2 trillion Goldman Sachs;
• $1.7 trillion Citi;
• $1.5 trillion Deutsche Bank; and
• $400 billion TD Bank.

Plaid, Loquat aid open banking

Fintechs Loquat and Plaid are teaming up to help retail and small business banking clients link accounts across financial institutions, according to a Feb. 13 release from Loquat.

Loquat will integrate Plaid’s API-powered data transfer network into its cloud-enabled digital banking platform, enabling secure account linking, according to the release. Additionally, the platform will provide real-time financial data, financial management and fund transfers.

Loquat, founded in 2018, was tapped last year by $20 billion America First Credit Union to digitalize its onboarding process.

Plaid’s data network has been utilized by:

• $4 trillion JPMorgan Chase;
• $2.6 trillion Bank of America;
• $1.7 trillion Wells Fargo; and
• $180.8 billion Navy Federal Credit Union.

Visit Bank Automation News’ Transactions Dashboard, which lists the technology selected or acquired by companies in the financial services industry, with a focus on technology that enhances automation. 

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