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HSBC adds AI to nearly 50 processes for efficiency

Bank developing AI cyber-resilient operations amid tech maturity

Vaidik TrivedibyVaidik Trivedi
August 4, 2026
in Banking
Reading Time: 4 mins read
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HSBC is deploying AI to drive efficiency as it focuses on developing cyber resilience and restructures its operations.  The London-based bank aims to decommission or re-engineer nearly 50% of its legacy apps and infrastructure to mesh with new tech, including AI, by 2028. The work will help HSBC run operations more efficiently, Chief Executive Georges Elhedery said during today’s second quarter earnings call.  “We continue to work on around 50 processes and procedures to achieve substantial simplification,” Elhedery said. “This is where we are putting our […]

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Tags: artificial intelligence (AI)earningsHSBCPremium
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