FinAi News

No products in the cart.

Subscribe
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
Log In
No Result
View All Result
  • Banking
  • Lending
  • Payments
  • Risk & Security
  • Strategy
FinAi News
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
BAN PLUS
Log In
No Result
View All Result
FinAi News
No Result
View All Result

Citizens faces tech integration challenges in $3.5B Investors purchase

The two banks use different core providers

JJ HornblassbyJJ Hornblass
July 29, 2021
in All Posts
Reading Time: 2 mins read
0
Share on Facebook

In its $3.5 billion acquisition of Investors Bancorp that was announced yesterday, Citizens Financial Group said it sees greater market penetration in the Northeast.

Citizens will also see a notable technology integration project, according to an analysis by Bank Automation News of the banks’ tech stacks via FI Navigator.

Citizens has $185 billion of assets while Investors Bancorp has $25 billion of assets.

Only around half of the technology systems used by the banks overlap. Notably, Citizens and Investors are on different core banking systems; Citizens is on the FIS Systematics system and Investors is on Fiserv’s DNA.

If that wasn’t enough, the banks also use different technology providers for retail mobile banking apps, commercial loan originations (LOS), mortgage servicing and remote deposit capture, among other technologies. Citizens has a clear preference for a more diverse and “newer” vendor set, including Backbase for mobile banking and Black Knight for mortgage servicing. Investors, meanwhile, is more of a Fiserv bank, using the traditional technology vendor for remote deposit capture, online bill pay, credit card issuance, business online banking, and more.

But clearly, the core processing integration will assume the most bandwidth from the Citizens integration team. According to McKinsey, the consultancy, “it is common” for core banking projects to take two to three years to complete.

A “rip-and-replace” is not the only possible path to core banking transformation., according to McKinsey. Citizens could opt for “small tactical changes” that perhaps leave the Investors Fiserv core in place, or the bigger bank could even re-architect the Investors setup to allow for up to 10 years of life from its DNA core.

“Many banks have used these measures (popularly known as ‘hollowing out’) to extend the service life of their core banking system by many years, with a lot of success, and more importantly without slowing down their ‘digital’ journeys,” according to a McKinsey report published last year.

The Providence, RI-based Citizens did not specify its core banking integration strategy in its formal deal announcement. The bank said only that it had identified approximately $130 million of “fully phased-in annual cost savings,” after provisioning for additional investments in technology, as well as in brand marketing.

The transaction is expected to close by the end of the second quarter of 2022.

Tags: Citizens BankFISFiservInvestors BancorpPremium
Previous Post

API vulnerabilities exposed for financial services institutions

Next Post

Chatbot Startup Gupshup Raises $240 Million for Growth Push

Related Posts

(AI-generated)
All Posts

AI-driven ‘SaaSpocalypse’ fears overblown, experts say

April 1, 2026
All Posts

Is Your Technology Supplier There for You?

April 1, 2026
(Courtesy/Bluevine)
All Posts

Bluevine’s AI chatbot resolves 80% of customer queries

January 7, 2026
Next Post
Photo by CanStock

Chatbot Startup Gupshup Raises $240 Million for Growth Push

EMERGING FINTECH DIRECTORY

Emerging Fintech Directory

The Buzz Podcast

SPONSORED

Build an Antifragile Strategy to Outperform the Market

July 14, 2026

How AI and Product Experts Turn Fuzzy Requirements Into Focused Dev-ready Roadmaps

April 19, 2026

Is Your Technology Supplier There for You?

April 1, 2026

  • About Us
  • Help Center
  • Contact Us
  • Privacy Terms
  • ADA Compliance
  • Advertise

 [wt_cli_manage_consent]

Connect

twitter linkedin podcast podcast podcast
© 2026 Royal Media
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Unlock This Article

Create your free FinAi News account to access this article and stay informed on how AI is transforming financial services including banking, lending, payments, and risk.

Yes, I'd like to receive FinAi News updates, breaking news, and exclusive AI insights for financial services leaders.

Continue Reading with FinAi News Premium - Less than $2/Day

Upgrade to FinAi News Premium for unlimited access to news, insights, trends, and intelligence on how AI is transforming financial services including banking, lending, payments, and risk.
Upgrade to FinAi News Premium Subscription
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account