Bridging the skills gap: Ensuring cybersecurity amid AI proliferation
AI is rapidly advancing and financial institutions need to train their employees to use it securely. As more FIs incorporate AI and machine ...
Tag: Citizens Bank
90% of Citizens’ employees completed some form of gen AI training in 2025
Citizens Bank is driving generative AI adoption by embedding the technology into employees’ day-to-day workflows, rather than treating it as a standalone tool. ...
Citizens’ ‘Reimagine the Bank’ program yields returns
Citizens Bank is focused on 50 tech-driven initiatives encompassing several AI applications as part of its “Reimagine the Bank” program. The program, launched in July 2025, ...
Citizens: Gen AI improves code conversion efficiency by up to 80%
Citizens Bank is gaining efficiency in multiple processes since deploying AI and plans to build on those gains with multiple ...
Citizens Bank deploys agentic AI in transformation program
Citizens Bank is deploying AI and agentic AI as part of its Reimagine the Bank program. “We have a team ...
Banks mulling stablecoin consortium, Citizens execs say
Citizens Bank is evaluating its own place and strategy in the stablecoin realm as U.S. financial institutions await regulatory clarity. ...
Citizens fights check fraud with AI, consumer education
Citizens Bank is helping businesses transition to digital payments and using AI and consumer education to fight check fraud. ...
FIs, regulators rev up anti-fraud strategies
The democratization offered by AI is making it easier for low-skilled, inexperienced bad actors to launch high-impact schemes. Even the ...
What keeps 6 chief risk officers up at night
Technology-driven financial fraud is escalating rapidly, keeping FIs on their toes. (Courtesy/Canva Dream Lab) Bank Automation News surveyed six risk ...
Citizens spends $194M on tech in Q1
Citizens Bank is looking to build on the momentum of its tech investments with new AI applications among the bank’s ...
