FinAi News

No products in the cart.

Subscribe
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
Log In
No Result
View All Result
  • Banking
  • Lending
  • Payments
  • Risk & Security
  • Strategy
FinAi News
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
BAN PLUS
Log In
No Result
View All Result
FinAi News
No Result
View All Result

Are Digital Bankers Truly on the ‘Rise’?

JJ HornblassbyJJ Hornblass
June 6, 2014
in Banking, Payments
Reading Time: 2 mins read
0
Share on Facebook

canstockphoto15190405I haven’t met many chief digital officers of banks. I doubt you have, either.

Despite the claims from American Banker‘s Penny Crosman yesterday, who wrote that the bank “chief digital officer” is on the rise, I still see digital bankers occupying something of an alternative universe in the banking world.

Crosman cited some obvious examples (presumably to promote American Banker‘s Digital Banker of the Year) of digital bankers, such as at Capital One Financial Corp., JP Morgan Chase & Co., Citigroup, USAA Corp., and BBVA. She pointed out that 4% of the 488 known “chief digital officers” in the world in 2013 were in the financial services industry.

Well, if you do the math, that means there are around 20 such chief digital officers. In the world. At the end of last quarter, there were 6,730 FDIC-insured banks in the US alone.

And even among the examples cited, there are shortcomings. Take USAA, which is no doubt one of the most digitally advanced banks in the nation. Yes, it is true that USAA hired Christopher Cox away from Regions Financial to be its head of digital-experience delivery in January, as Crosman indicated, but USAA’s 11-member Executive Council does not even include the financial services company’s chief information officer, let alone Cox. Take a look at the average bank’s org chart and while the chief information officer might be among the decision-making team, the chief technology officer is not — let alone the “chief digital officer.”

Tags: American BankerCapital OneCitibankdigital bankingJPMorgan ChaseUSAA
Previous Post

VIDEO: Amex, of All FIs, Releases Dark Documentary on the Unbanked

Next Post

Five Startups Win Innotribe 2014 New York

Related Posts

Meta Platforms Inc. signage during the Meta Connect event in Menlo Park, California, US, on Wednesday, Sept. 17, 2025. Meta Platforms Inc., seeking to turn its smart glasses lineup into a must-have product, on Wednesday unveiled its first version with a built-in screen. Photographer: David Paul Morris/Bloomberg
Banking

Why Nvidia, Paypal are betting on Meta while major FIs block Muse

October 28, 2026
(Courtesy/FinAi News)
Banking

Erica 2.0 in the works at Bank of America

October 28, 2026
webinar
Payments

Fintech funding hits 2-year low in Q3

October 27, 2026
Next Post

Five Startups Win Innotribe 2014 New York

Please login to join discussion

EMERGING FINTECH DIRECTORY

Emerging Fintech Directory

FinAi Podcast

SPONSORED

The Next Generation of Cyberthreats: Powered by AI

October 1, 2026

Build an Antifragile Strategy to Outperform the Market

July 14, 2026

How AI and Product Experts Turn Fuzzy Requirements Into Focused Dev-ready Roadmaps

April 19, 2026

  • About Us
  • Help Center
  • Contact Us
  • Privacy Terms
  • ADA Compliance
  • Advertise

Connect

twitter linkedin podcast podcast podcast podcast
© 2026 Royal Media
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Unlock This Article

Create your free FinAi News account to access this article and stay informed on how AI is transforming financial services including banking, lending, payments, and risk.

Yes, I'd like to receive FinAi News updates, breaking news, and exclusive AI insights for financial services leaders.

Continue Reading with FinAi News Premium - Less than $2/Day

Upgrade to FinAi News Premium for unlimited access to news, insights, trends, and intelligence on how AI is transforming financial services including banking, lending, payments, and risk.
Upgrade to FinAi News Premium Subscription
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account