AI democratizes fraud, equipping bad actors with sophisticated capabilities
To successfully perpetrate fraud against a bank in the past, a bad actor needed specialized skills and plenty of time ...
Tag: Capital One
AI adds 40K hours of productivity at Customers Bank
Customers Bank saved more than 40,000 hours of employee time in its second quarter after implementing AI into its workflows. ...
JPMorgan tops global AI banking index with jobs seen to grow
JPMorgan Chase & Co. held its spot as the world’s most advanced bank in artificial intelligence, widening its lead over ...
6 banks co-author principles for creating unified agentic commerce infrastructure
ASB Bank, Bank of America, Capital One, Commonwealth Bank of Australia, ING Group and NatWest Group have published principles for ...
Capital One dials up AI investments amid Brex integration
Capital One continued to overhaul its technology stack in the second quarter as its AI investments picked up while integrating AI-native ...
Capital One’s Evan Baker to speak at FinAi Lending Summit
Evan Baker, business chief risk officer for financial services at Capital One, will speak at FinAi Lending Summit on Thursday, Oct. 8. The ...
Capital One’s efficiency ratio reflects continued tech, AI transformation
Capital One continues to prioritize technology transformation with investment in modern data platforms. The technology transformation at the $682.9 billion bank, which is in ...
Capital One boosts call center results with AI
LAS VEGAS — Capital One’s use of agentic and generative AI tools is leading to faster, more reliable servicing, higher customer engagement at dealerships, and better closing rates. When the bank’s call center ...
Extend CEO: Brex acquisition a ‘net good’ for the industry
Financial services executives see Capital One’s planned acquisition of AI driven spend management and business banking service provider Brex as good for the industry. “Increasingly companies see financial services ...
Capital One to buy fintech Brex for $5.1 billion in cash, stock
Capital One Financial Corp. agreed to acquire Brex, a financial-technology company that focuses on corporate expense management and accounting, for ...
