Bank of America expects to be finished rolling out its AI-driven virtual assistant Erica by mid-summer. The bank first launched Erica in March and will continue rolling out Erica through June, according to an email sent to Bank Innovation.
Here is a map of the states where Erica is live.
See how Erica works in the video below.
Bank of America unveiled its plan to launch Erica last year at the Money 20/20 conference in Las Vegas. Virtual assistants are all over the financial services sector. Read more about this trend here.
Bank of America has 25 million mobile users.






