Dollar Bank is leaning into AI with Microsoft Copilot and leadership appointees that are up for the AI challenge.  With the pace of change surrounding ...

While increased AI implementation across the financial services industry has led to a reduction in customer support employees, the roles ...

More than 90% of all issued loans processed at Happen Bank in the second quarter did not involve a person.  That record was driven by AI and machine learning optimizations across the digital bank’s origination ...

Visa Inc. is eliminating about 2,600 jobs as Chief Executive Ryan McInerney seeks to make the firm more efficient as ...

AI’s decimation of call center jobs has begun. Companies ranging from the Commonwealth Bank of Australia and Microsoft Corp. to Uber Technologies ...

As ROI questions continue to loom over AI in financial services, token optimization and strong change management are becoming fundamental.   Despite ...

Extend, the virtual card and spend management platform, has put AI to work around the clock — especially the hours when ...

The number of software security flaws discovered in popular technology products in 2026 is on pace to roughly double the ...

American Express has added insurance to agentic payments to boost consumer confidence in the tool.   In April, the card giant announced Amex Agent Purchase Protection, which extends its card member backing to ...

Mortgage lenders and fintechs are recognizing a growing opportunity to develop customer-facing AI tools as more borrowers embrace the technology.  ...