3 Trends to Watch from 3Q Earnings
Bank of America, JPMorgan Chase and other financial institutions, during their recent quarterly earnings calls, spent a lot of time ...
Tag: Erica
Bank of America Introduces PFM Features on Virtual Assistant Erica
Bank of America’s virtual assistant Erica is a perfect example of how the bank is using “AI to make (BofA) ...
Virtual Banking Assistants Still Mostly Limited to Simple Transactions
Virtual banking assistants seem to be all the craze lately. Just ask Bank of America, whose Erica crossed 3.5 million users, ...
Bank of America Improves in Mobile Users, But Falls Short on Digital Sales Goal
A few months ago, Dean Athanasia, president of consumer & small business at Bank of America, said his goal for ...
How Bank of America Will Improve Erica, Its Virtual Assistant
Bank of America is proud of its virtual assistant, Erica, which has 3.5 million users and 11 million transactions within three ...
25 Million Mobile Users at Bank of America, But Only 2 Million Are On Erica
Bank of America might have 25.3 million active mobile users, and only 2 million of those users are using the ...
Consumers Have High Expectations of Their Digital Banking Apps
Consumers want banks to do more than just hold their money. They want their banks to help them meet their ...
Lead Widens for JPMorgan Chase in Race for Mobile Banking Users
JPMorgan Chase leads the race for the most mobile users among the top three largest consumer banks in the U.S. ...
Bank of America to Invest $500 Million in Technology to Drive Innovation and Sales
Bank of America will invest about $75 million per quarter in technology from now through the rest of 2019, the ...
Bank of America’s Goal Is to Have 50% of Sales Come Through Digital
PREMIUM - Digital channels will play a larger role in increasing Bank of America’s deposit growth, a key part of ...
