2013 analysis: Top 5 financial institutions with the most CFPB complaints (Infographic)
As part of Beyond the Arc’s ongoing analysis of the Consumer Financial Protection Bureau (CFPB) customer complaint database, we’ve recapped ...
Tag: data analytics
Student loan complaints concentrated on the east coast
CFPB Data Analysis Update With the expansion of the Consumer Financial Protection Bureau’s (CFPB) complaint database, companies are now able ...
Capturing social intelligence to increase marketing ROI
Co-author: Corrine Evanoff Social media isn’t just a tool for engaging with customers and building your brand, it can be ...
Big Data analytics: Key insights for 2013 and what’s ahead for 2014
In a recent interview with CIO Review magazine, Beyond the Arc CEO, Steven Ramirez shared his insights on the evolution ...
Beyond the Arc named one of the Top Marketing Analytics firms
Recent research by SourcingLine highlighted Beyond the Arc as one of 14 top consulting firms in business intelligence, specializing in ...
Using advanced analytics to know your customer and drive business
As social media adoption among consumers continues to accelerate, 2013 saw many financial institutions expand their use of social platforms ...
Top 5 ways to increase business value using unstructured data
Co-author: Corrine Evanoff Looking for the key to your business future? Data science is unlocking significant opportunitiesto gain value from ...
Predictive analytics is the new business intelligence
Business intelligence has always been a vital component in effective decision-making –but it’s now substantially smarter thanks to predictive analytics. ...
Advanced analytics: Solving your customer experience business needs
“By observing conversations on Facebook, Twitter, and LinkedIn, we understand what the actual needs of customers are, the problems they ...
What you can learn from analyzing social media
In the last 10 years, social media has become a vast source of direct consumer comments where people can freely ...
