Citizens Financial rolled out new AI tools across consumer, commercial and corporate banking segments in the second quarter, and its IT team continued ...

Small and medium-sized businesses are looking to their financial institutions to provide the technology they need to monitor payments fraud. ...

Citizens Bank is seeing measurable productivity gains from generative AI across its engineering organization, with top-performing teams seeing the biggest returns.  "While ...

In 2025, financial institutions turned pilots into reality with the implementation of generative AI in efforts that are producing tangible returns.  FIs are reporting business benefits from the deployment ...

Private equity companies are cautiously deploying homegrown AI solutions as PE emerges as a major financing option for maturing companies looking for money beyond venture capital.  The share of PE firms ...

Citizens Bank is seeing increasing adoption and efficiency from gen AI-driven chatbots.  The $222 billion bank launched CiZi, a gen AI-driven chatbot for consumers, in November 2024, and has seen an 85% year-over-year increase in use, Lamont Young, head of digital and omnichannel ...

Citizens Financial launched a new credit card suite this month on the heels of a platform revamp.  Over the past ...

NASHVILLE, Tenn. — Financial institutions can generate gains from AI-driven assistants if client demands are prioritized. From left: Vaidik Trivedi, ...

Payments company Global Payments is leveraging gen AI and cloud technology to accelerate product development. Global Payments’ gen AI code ...

Global payments networks, generative AI and leading with a tech-forward mindset are among the top themes discussed on Bank Automation ...