BABB is Using AI, Chatbots and Blockchain to Bring Back Social Banking
It only takes AI, chatbots, and blockchain to make banking a social activity. That’s why one soon-to-be bank in London ...
Tag: chatbots
What’s the Future of Chatbots? Listen to Experts
Chatbots and AI—what makes them so engaging? How can banks and FIs utilize bots to improve the relationship with consumers, while ...
Wells Fargo Gets New Focus on Innovation, AI
What is the best application of AI for financial institutions? Wells Fargo is set to find out. The bank announced the launch ...
Bank Branches of the Future Are Already Here, BofA Says
The future of the bank branch has arrived, and it all starts in Minneapolis (and Denver). Dean Athanasia, co-head of ...
PayPal Launches P2P Bot For Slack [VIDEO]
A new bot is born. PayPal today announced a chatbot that customers can use for P2P payments. But unlike the ...
Customers Don’t Prefer Chatbots Over Humans Yet—But They Will, Says Survey
Consumers aren’t quite at the point where they prefer chatbots to humans—but according to a new study conducted by enterprise ...
Facebook Opens up Platform for Bot Developers
Facebook announced today that it will be opening up a developer platform for chatbot builders named FbStart, in the spirit of ...
6 Hottest Trends for Banking Page 5
5. Artificial Intelligence and Machine Learning From risk assessment, to smart product sales and chatbots: artificial intelligence and machine learning ...
Meet Erica, Bank of America’s Chatbot for Digital Banking [VIDEO]
LAS VEGAS -- Bank of America announced its new chatbot, erica, yesterday at Money20/20 here. Erica should roll out for BofA ...
American Express Adds Its Bot to the Party
Earlier this month, American Express launched a bot on Facebook Messenger as an additional channel to interact with its customers. When ...
