‘Citi Bot’ to Launch in the U.S. in the Next Few Months
Citigroup launched a bot for Facebook Messenger a year ago in Singapore, and will begin rollout of a bot in its ...
Tag: chatbots
Chatbots to Save Banks $11 Billion in Costs by 2023
Bank of America has Erica, Capital One has Eno, Bank of Montreal has Bolt. Safe to say that most major ...
Bank of America’s Virtual Assistant Erica Hits 1 Million Users in 2 Months
PREMIUM – Bank of America‘s virtual chatbot Erica today surpassed one million users on the bank’s mobile app. To put ...
Voice Banking Faces Threats Before It Even Arrives
Voice banking has been touted as the technology to watch in 2018 (even on this very site), but two recent ...
Virtual Assistants Can Help Banks with Customer Acquisition
As competition to banks increases, customer acquisition is becoming increasingly important. By offering various types of rewards and point programs, ...
Conversational Banking Still Has a Lot of Learning To Do
SANTA CLARA, Calif. – Largely triggered by Google’s demo showing Google Assistant imitating human voice to book a hair appointment ...
How ‘Computer Vision’ May Change Banking
Chatbots are great for personal interactions with banks, but the camera may soon provide an even more powerful tool for ...
Payments Keyboard App PayKey Makes Its Way to U.K. and Mexico
EXCLUSIVE- After striking a deal with 15 commercial banks across Asia, keyboard app for payments PayKey is ready to debut ...
Will Voice Banking Become Mainstream? [VIDEO]
How are banks going to interact with their customers in the next five years? In the next ten? As the ...
BofA Rolls Out First Integration Phase of Its PayPal Partnership
EXCLUSIVE- Bank of America will now let its mobile users add multiple credit and debit cards to their PayPal account ...
