Consumers Have High Expectations of Their Digital Banking Apps
Consumers want banks to do more than just hold their money. They want their banks to help them meet their ...
Tag: Capital One
Banks Lag Behind Tech Giants in Fintech Patent Race
Many large banks describe themselves as equal parts technology firms as they are financial services companies, but then shouldn’t they ...
Mobile Banking Apps Get a Blah Net Promoter Score From Consumers, Bank Innovation Finds
Banking consumers take a middling view of today's mobile banking applications, according to a study by Bank Innovation. In the survey ...
Chatbots to Save Banks $11 Billion in Costs by 2023
Bank of America has Erica, Capital One has Eno, Bank of Montreal has Bolt. Safe to say that most major ...
People Prefer Bots to Humans When It Comes to Money Matters
How much would you discuss with Erica, Nomi or Eno? And no, those aren’t people, but virtual assistants provided by ...
Voice Banking Faces Threats Before It Even Arrives
Voice banking has been touted as the technology to watch in 2018 (even on this very site), but two recent ...
2018 Innovators to Watch: 34-44 [Page 4]
34. Jaidev Shergill, Managing Partner, Capital One Growth Ventures Capital One is better known for acquiring software firms outside of financial ...
Banks Leave Blockchain Behind and Take to the Cloud
Blockchain has yet to realize its full potential, and right now, it seems like financial institutions and technology providers aren’t ...
Does Your Robo-Advisor Allow Cryptocurrency Investing?
EXCLUSIVE- Cryptocurrency is not having a great year. And while many institutions (including big banks) have distanced themselves from the ...
Capital One’s Eno Can Now Give Out Virtual Account Numbers
Capital One is making some improvements to its chatbot functionality, now allowing users to request and receive virtual account numbers ...
