Hatch Bank is taking an inclusive approach to identify effective AI applications and propel its innovation strategy.   The digital bank conducts weekly check-ins ...

Financial institutions and fintechs are bullish on agentic AI’s potential to transform lending processes such as underwriting, preapprovals and customer relationships.   AI-native ...

Fifth Third Bank is using AI to streamline customer communications, payment reminders, data extraction and loan approvals.  The $294 billion bank has increased right party contact (RPC) rates ...

Grasshopper Bank is realizing that the people behind an AI solution are just as important, if not more important, than the product ...

The financial services industry is reaching an inflection point as institutions face mounting pressure to maximize the potential of AI ...

Many financial institutions are overlooking core infrastructure requirements for deploying AI at scale.   Despite increased technology spending, 41% of banks lack a centralized or optimized data foundation to support AI ...

Banks are honing their AI training strategies as they work to stay ahead of the curve and overcome challenges tied ...

From small banks to big mortgage lenders, financial institutions are honing their strategies to identify strong fintech partners in the ongoing AI revolution.   Global fintech ...

AI might be of importance in the financial services industry, but it doesn’t seem to be top of mind for ...

Netherlands-based ING Bank has identified AI and analytics as a critical priority as digital usership ticked up in the third ...