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Citi ‘preparing for world of agentic commerce’

AI driving 25% increase in digital sales

Quinn DonoghuebyQuinn Donoghue
May 8, 2026
in Payments
Reading Time: 2 mins read
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Citi is cranking up AI deployment in its payments business as it looks to capitalize on agentic abilities.   The $2.8 trillion bank is “preparing for a world of agentic commerce and AI-powered personal shoppers,” Chief Executive Jane Fraser said May 7 during Citi’s Investor Day.   “It’s early, but we’re developing new solutions at a speed we haven’t seen before,” she said.   […]

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