How Bank of America’s Virtual Assistant Erica Works [VIDEO]
Bank of America expects to be finished rolling out its AI-driven virtual assistant Erica by mid-summer. The bank first launched ...
Tag: Bank of America
2018 Innovators to Watch: 12-22 [Page 2]
12. José “Pepe” Olalla, Head of Business Development, BBVA Compass José “Pepe” Olalla heads the business development department at BBVA Compass, ...
Virtual Assistants Can Help Banks with Customer Acquisition
As competition to banks increases, customer acquisition is becoming increasingly important. By offering various types of rewards and point programs, ...
Conversational Banking Still Has a Lot of Learning To Do
SANTA CLARA, Calif. – Largely triggered by Google’s demo showing Google Assistant imitating human voice to book a hair appointment ...
Will Realtime Payments Push U.S. Banks Into an Open Banking Ecosystem?
Preparing for realtime payments has pushed U.S. banks to engage with APIs and open banking at a fundamental level. Look ...
Banks Wake Up to Digital Mortgages
Digital mortgages will be a major trend for banks in 2018. In the first quarter alone, Bank of America and ...
PayPal Focuses On Venmo, Not Cryptocurrency
EXCLUSIVE – Payments company PayPal might not see immediate value in cryptocurrency, but it’s continuing to see more value in ...
Chase Maintains Lead in Mobile as BofA, Wells Fargo Play Catch-Up
EXCLUSIVE— More and more consumers switch to mobile banking every day, as this quarter’s numbers prove: each of the top ...
Wells Fargo to Shut Down More Branches With Rise of Digital Adoption
EXCLUSIVE – Wells Fargo plans to shut down 300 branches this year and about 5,000 branches by 2020, as the ...
Bank of America Brings PFM Features to Latest App Update
EXCLUSIVE – Bank of America today notified its mobile app customers of a new feature with PFM functionalityr The new ...
