AI is driving measurable improvements at Truist Financial, with focus areas including underwriting, customer service and wholesale.   The $544 billion bank used generative AI to ...

Digital banking service provider Finastra is advancing its AI strategy with the launch of an AI center of excellence, to boost platforms and product innovation.  The launch comes as financial institutions shift from AI experimentation to enterprise-wide deployment, requiring more structured ...

BNY is scaling AI across operations, focusing on integrating the tech into end-to-end processes to gain efficiency.  The $30 billion bank has invested more than $4 billion in technology over the ...

Lloyds Banking Group has appointed Sameer Gupta as its new chief data and AI officer, underscoring the bank’s push to ...

American Express has agreed to acquire Hyper, an AI startup specializing in expense management, as the company expands its AI ...

U.S. Bank Chief Executive Gunjan Kedia is prioritizing revenue growth, strengthening its consumer and small business franchise, and becoming AI-native.  “We’re very focused on what ...

Bank of America plans to embed AI and agentic AI into additional client-facing platforms as its digital transformation advances.  The $3.5 trillion bank foresees ...

SAN DIEGO — Trinity Bank is set to deploy BioCatch, an AI-driven behavioral biometric platform, to strengthen fraud prevention across its digital banking channels.  The $550 million ...

Citigroup is taking a phased approach to maximize AI advancements while eyeing agentic AI’s long-term potential.   The $2.8 trillion bank is “methodically deploying ...

SAN DIEGO —­ Alkami is expanding its data strategy to include third-party providers in a bid to help financial institutions move beyond cross-selling and into client acquisition.  The ...