ING Bank is streamlining lending processes and client communication with agentic AI.  The Netherlands-based bank rolled out an agentic mortgages tool in the second quarter that helps consumers apply for a mortgage and submit documents while the bank conducts KYC and other credit decisioning checks digitally, Chief Executive Steven van Rijswijk said during today’s Q2 earnings call.  The tool is already shortening processing times significantly, he said. For fully digital, straight-through mortgage processing in select markets, such as Germany, approvals for existing ING clients can be processed in as little as 30 minutes, […]