Replicant’s AI voice agent data layer ‘as valuable as automation’
Avant launched virtual agent that resolves 62% of calls autonomously
Avant, a fintech that provides access to loans and credit cards, has deployed Replicant’s AI voice agent to streamline customer service and enhance data-driven decisions. The voice agent, which Avant built in partnership with fintech Replicant, handles inbound credit-card queries, according to a May 5 release. Avant had been piloting the agent since January, and it now […]
