Hatch Bank president: Complaint management is ripe for AI
Themis’ Complaints AI Tool launched in January
Hatch Bank is tapping fintech Themis’ Complaints AI Tool to streamline complaint management. When it comes to complaint management, “I couldn’t think of a better example of where AI could be a force multiplier,” San Marcos, Calif.-based Hatch Bank President Amanda Swoverland told FinAi News. Swoverland became president Jan. 5. Prior to Hatch she held roles as a chief compliance officer and worked as an […]
