Agenda will Emphasize Bank Customer Experience

NEW YORK, NY, January 23, 2013– Bank Innovation, the nation’s leading blog on bank customer experience, today announces that its speaker lineup for Bank Innovation 2013 will feature top-level financial services executives from US Bank, Capital One, TD Bank and Wells Fargo & Co., among other leading companies in the industry.

Bank Innovation 2013 will take place on March 18-19 in San Francisco,

The 2013 Speaker Faculty includes:

• Stephen Armstrong, Director of Emerging Channels, USAA
• Kimarie Matthews, VP of Social, Wells Fargo
• Jim Reynolds, VP Customer Experience Manager, US Bank
• Dan Schatt, GM of Financial Innovations, PayPal
• Scott Zimmer, Digital Banking & Innovation, Capital One
• Matt Kinney, Senior Product Manager – Social Media, Video & Online Tools, TD Bank

An exclusive invitation-only event, Bank Innovation is the nation’s only industry gathering on bank customer experience. The event’s carefully curated agenda was designed to help bankers think more comprehensively about their banking channels and better-position their products and brands for success.

“We are extremely excited to have put together such a knowledgeable, engaging speaker faculty,” said JJ Hornblass, Chairman of Bank Innovation 2013. “Each of these executives brings a great depth of knowledge and experience to the event, which we know will translate into insightful and informative discussions.”

Bank Innovation 2013 is presented by Bank Innovation and Royal Media, the information company based in New York.

ABOUT BANK INNOVATION 2013

Bank Innovation 2013 will explore the future of the customer experience in banking. An invitation-only event, Bank Innovation brings together the disparate communities within bank customer experience management — bankers, VCs, startups and service providers — for meaningful dialogue about how to offer more holistic products and services to consumers and to improve the overall customer experience. The event, scheduled for March 18-19 at the Hilton San Francisco Financial District, is sponsored by Fiserv, Jack Henry Banking, Backbase, Perficient, Andera, NetCredit and Yodlee.

ABOUT BANK INNOVATION

Bank Innovation is the online magazine for bankers on creative customer acquisition and retention. Bank Innovation is read daily by tens of thousands of financial services professionals around the world. The site also services a robust social network of banking innovation professionals on Twitter and LinkedIn. Visit Bank Innovation at www.BankInnovation.net.