FinAi News

No products in the cart.

Subscribe
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
Log In
No Result
View All Result
  • Banking
  • Lending
  • Payments
  • Risk & Security
  • Strategy
FinAi News
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
BAN PLUS
Log In
No Result
View All Result
FinAi News
No Result
View All Result

Square Intent on Using ‘Ecosystem’ to Fend Off Competitors

Jake MartinbyJake Martin
May 2, 2019
in Payments, Strategy
Reading Time: 3 mins read
0
Share on Facebook

Get used to a new term in fintech: “ecosystem.”

At Square Inc., “ecosystem” means a rapidly expanding menu of products and services that encourages its seller-customers to use more Square products and services. Together, CEO Jack Dorsey and CFO Amrita Ahuja used the word “ecosystem” 27 times during the company’s earnings call yesterday.

“This is our strongest competitive differentiator,” Dorsey said of the ecosystem. “It not only benefits our customers, wholesales and, increasingly, individuals, with the Cash App, but also benefits our internal teams. For our internal teams, it allows us to move a whole lot faster.”

Square reported earnings per share of $0.11 for the first quarter on revenue of $489 million, a year-over-year increase of 59.3%.

For example, he said because Square built its e-commerce API, it was able to quickly build Virtual Terminal to scale. He said because the company had built the Cash Card product for individual consumers, it was able to build the Square Card product for sellers.

Dorsey touted the re-launch of Square for Retail, this time with an applet model he said will allow the company to add on features like Invoices, originally developed for Square Point of Sale.

“Generally, we’re going to continue to invest into this ecosystem,” he said. “We do think it sets us apart from all of our peers and competitors in the industry, allows us to move faster and faster every single day.”

The Square Online Store, also launched last quarter. The product allows for automatic syncing of both online and in-person data related to items, orders, inventory, and prices.

“The biggest underlying trend here is that we are seeing sellers all over want to optimize their sales for anywhere their customers are, so, that is in-person, that is online, and also within mobile apps,” Dorsey said. “Our strategy is to make sure that feels very fluid and they don’t really have to think about where their customers are coming from, which puts a lot of the emphasis on how the dashboard works and consolidates everything, and how we sync data across all those channels.”

Ahuja said that more than 50% of larger sellers, defined as those that generate more than $125,000 in annualized gross payment volume, use two or more Square products. She said Square is continuing to build out its seller ecosystem and pointed to the launch of Square Invoices as a standalone app as a prime example of the company’s investment in scaling.

Square has also launched an “ecosystem marketing campaign” that Ahuja said is reaching 7 million small- and medium-sized businesses across the U.S., “focused on expanding awareness of the full breadth and ecosystem of products.”

The company saw gross payment volume increase 31% year-over-year to $22.6 billion in the first quarter of 2019, although this was down from the $23 billion reported last quarter.

Dorsey acknowledged that Square is “definitely seeing competition on the edges.”

“We have a lot of firms out there that are making solutions around payments, around payroll, around delivery, around everything that we see — P2P or whatnot,” he said. “But again, I think it really comes back to this concept of ecosystem and how all these things tie together.”

P2P payments

Cash App, the company’s P2P payments business, last quarter saw a YOY volume increase of 150%, although the company did not reveal the actual volume number. In December, the company reported 15 million monthly active users, which was up more than 100% year-over-year. Ahuja said Square continues to see “strong monthly active growth,” but did not provide an updated user count.

“Within our Cash App ecosystem, we’re seeing powerful network effects at play,” Ahuja said. “We see strong growth in monthly active customers with Cash App consistently ranking as a top 20 overall app in the iOS app store, and we see daily utility in Cash App.”

Asked about monetization of Cash App, Ahuja said Square’s priority when it comes to the app is efficiently driving reach.

“The hard part is the engagement, and our team is nailing that,” she said. “So, as we launch more features, as we launch more services, as we grow daily utility, we believe monetization will follow.”

She also noted that what Square spends to acquire a monthly active user is “a fraction” of what traditional financial institutions spend, inclusive of ongoing P2P costs.

In its first-quarter earnings report, PayPal said its social P2P platform, Venmo, had 40 million active users, which the company defined as those who made at least one transaction in the previous 12 months.

Also see: Venmo Revenue Growth Exceeds Analysts’ Predictions for Q1

The company said Venmo processed $21 billion of payments in the first quarter, up from $12 billion the year before, and that it was on pace to generate $300 million of revenue to PayPal annually. Meanwhile, the payment volume growth rate across PayPal’s services slowed. Total volume was $161 billion in 1Q19, a 22% increase from the year before, but down from the 23% increase the previous quarter.

PayPal expects to have 300 million active users across its properties by yearend.

Tags: ecosystemP2P paymentsPayPalPremiumSquareSquare Cash AppVenmo
Previous Post

Spa Gone. Now Workers Too. LendingClub Joins Bay Area Exodus

Next Post

Fintech and Blockchain: Where Silicon Alley Meets Hyperconverged Infrastructure

Related Posts

Leveraging codeless architecture to improve successful merger integration
Strategy

COBOL modernization gets AI upgrade, but scale remains elusive

July 21, 2026
A Microsoft data center in Aldie, Virginia, US, on Tuesday, Oct. 28, 2025. Microsoft Corp. is scheduled to release earnings figures on October 29. Photographer: Lexi Critchett/Bloomberg
Strategy

Data centers on track to suck up a fifth of US power use by 2035

July 21, 2026
Strategy

BMO, IBM weigh in on agentic AI-quantum synergy

July 20, 2026
Next Post

Fintech and Blockchain: Where Silicon Alley Meets Hyperconverged Infrastructure

EMERGING FINTECH DIRECTORY

Emerging Fintech Directory

The Buzz Podcast

SPONSORED

Build an Antifragile Strategy to Outperform the Market

July 14, 2026

How AI and Product Experts Turn Fuzzy Requirements Into Focused Dev-ready Roadmaps

April 19, 2026

Is Your Technology Supplier There for You?

April 1, 2026

  • About Us
  • Help Center
  • Contact Us
  • Privacy Terms
  • ADA Compliance
  • Advertise

 [wt_cli_manage_consent]

Connect

twitter linkedin podcast podcast podcast
© 2026 Royal Media
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Unlock This Article

Create your free FinAi News account to access this article and stay informed on how AI is transforming financial services including banking, lending, payments, and risk.

Yes, I'd like to receive FinAi News updates, breaking news, and exclusive AI insights for financial services leaders.

Continue Reading with FinAi News Premium - Less than $2/Day

Upgrade to FinAi News Premium for unlimited access to news, insights, trends, and intelligence on how AI is transforming financial services including banking, lending, payments, and risk.
Upgrade to FinAi News Premium Subscription
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account