Major U.S. banks invested in AI and automation while pulling back on headcount as cost reductions remained a priority during...

Financial services company Morgan Stanley appointed Ted Pick as its new chief executive Wednesday. Effective Jan. 1, 2024, Pick replaces...

HSBC is managing expenses by investing in technology and increasing efficiency.  London-based HSBC’s operating expenses increased by 1% year over...

KeyBank is using generative AI to streamline internal tasks before implementing the technology in its consumer-facing channels.  The $190 billion...

NatWest is looking to customer data to drive deposits amid uncertain macroeconomic conditions. The $890 billion bank is dealing with...

Capital One’s technological advances allowed the bank to expand underwriting, modeling and marketing in the third quarter of 2023.  “Our...

Citigroup Inc. is planning to grant the majority of its over 40,000 coders access to generative artificial intelligence as Wall...

Lloyds Bank continued to prioritize the optimization of people, technology, and data in the third quarter.  As part of its...

Banco Santander focused on efficiency and technology in the third quarter with the ongoing implementation of its One Transformation plan. ...

Deutsche Bank is pulling back on costs to boost efficiency through reducing headcount, streamlining front-to-back processes and shrinking the bank’s...