Banking

Bank of America has been deploying AI tech for years and is seeing quantifiable returns, giving the organization a boost in efficiency and client experience.  The $2.4...

Eltropy announced today that Cobalt Credit Union has deployed its AI Voice technology, achieving an 83% session containment rate while...

In 2025, financial institutions turned pilots into reality with the implementation of generative AI in efforts that are producing tangible returns.  FIs are reporting business benefits from the deployment...

Retail trading platform Interactive Brokers Group is the latest tech provider to apply for a banking license. “On Dec. 18, 2025, Interactive Brokers filed for...

Capital One, JPMorganChase and Bank of America are responsible for 75% of all AI-related patent filings since 2023.   What’s more, U.S.-based banks are outpacing global peers when...

Mercury Technologies said today it applied for a national bank charter and federal deposit insurance, a move that would allow the...

Red Rocks Credit Union teamed up with Interface.ai to develop an AI agent for the credit union’s call center.  Since the...

AI-driven personalized banking services are becoming table stakes for customer growth and retention.  “We’re seeing strong demand from banks and credit unions for deeper personalization, and...

Thread Bank has raised $30.5 million in a funding round to support the digital bank’s growth.  “This additional funding will enable Thread to continue to scale, grow new and existing...

Rabobank and Santander Brazil are seeing efficiency gains from generative AI.  The European banks use Pega GenAI from AI workflow automation system provider Pegasystems, Steve Morgan, global banking...