DENVER — KeyBank has taken a gamified approach to train its employees on effective prompt writing for generative AI. The $192 billion bank launched its “prompt-a-thon” program in January to train employees on basic AI use Mike Reynolds, business technology executive, said during the FinAi Banking Summit on March 2 in Denver. During a prompt-a-thon, 30 to 40 employees from each business vertical are offered basic AI training followed by prompt training, Reynolds […]




