Huntington Bancshares Chief Technology and Operations Officer Paul Heller is set to retire March 1.
Heller has built the technology operations throughout the $187 billion, Columbus, Ohio-based bank since 2012, according to a Jan. 10 bank release.

As Heller retires, the bank’s executive team is getting an overhaul. On March 1, the bank will make the following changes:
- Amit Dhingra will become chief enterprise payments officer;
- Kendall Kowalski will serve as chief information officer; and
- Prashant Nateri will become chief corporate operations officer.
All appointees will report to Chief Executive Steve Steinour.
“Elevating them illustrates our tremendous bench strength across the technology and operations organization and I am pleased to have them join our executive leadership team,” Steinour said.
BIGGER PICTURE: As the bank prioritizes technology throughout the organization, during Q4, Huntington increased its noninterest expense 25% year over year to $1.3 billion, according to the bank’s earnings supplement.
Equipment costs accounted for $70 million of the bank’s noninterest expenses during Q4, according to the earnings supplement.
BY THE NUMBERS: Huntington reported in Q4:
- Monthly active mobile users increased to 2.75 million, up from 2.56 million during the same period last year;
- Headcount fell 2% YoY to 19,612;
- The bank’s efficiency ratio increased to 77% from 54% during the same period last year; and
- Noninterest income fell 19% YoY to $405 million.
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