Tens of thousands of Bank of America clients reported outages of online and mobile banking services today. 

At 1 p.m. ET, more than 20,000 clients had reported issues with the $3.2 trillion bank, according to website Downdetector, which publishes the status of outages in real time.  

Many clients posted to social platform X to alert the bank of the issues, including: 

• Account balances of $0; 

• Inability to log in to the mobile banking app; 

• Inability to send Zelle transactions; and more. 

The Bank of America Help account on X responded to many tweets with the following automated message: 

We noticed you tagged us and would like to know more about what happened. Please click the link below to connect with us privately. ^lisbeth https://t.co/CoOXedV2Ka

— Bank of America Help (@BofA_Help) October 2, 2024

The disruption comes on the heels of the following recent outages: 

• The Sept. 23 outage of Santander U.K.’s mobile app; 

• The Aug. 13 outage of British challenger bank Monzo; and 

• The July 19 outage of cybersecurity firm CrowdStrike.  

Bank of America did not respond by the time of publishing to a request from Bank Automation News for comment.