Bank of America reports 50M-plus active digital users
Digital adoption for Bank of America consumers reached new highs in the third quarter with more than 50 million active...
Goldman Sachs expects to play large role in AI investment
Amid strong growth in AI infrastructure investment, Goldman Sachs Chief Executive David Solomon said the company is poised to play...
AI democratizes fraud, equipping bad actors with sophisticated capabilities
To successfully perpetrate fraud against a bank in the past, a bad actor needed specialized skills and plenty of time...
AI adds 40K hours of productivity at Customers Bank
Customers Bank saved more than 40,000 hours of employee time in its second quarter after implementing AI into its workflows....
Backbase launches agentic AI chat tool that takes action
Engagement banking platform Backbase today launched Conversational Banking, an agentic AI tool that converts chats with customers into banking action....
FIs should treat AI agents as employees, not tools
As AI agents are increasingly deployed by FIs in nearly every aspect of their organizations, FIs must ask themselves: Are...
Building trust with agentic commerce imminent
Industry leaders agree that large-scale agentic commerce is on the horizon, meaning FIs will need to establish guardrails and possibly...
Risks surface when forgotten AI agents run in the background
Governing the AI agents that organizations know about is difficult enough, but firms might face a hidden threat: agents they...
Banking’s strong safeguards, regulations lower exposure to verification-request fraud
Among industries with high remote-onboarding volumes, the banking sector stands out for having the lowest exposure to verification-request fraud. In...
Vena grows context engine with Morpheo AI acquisition
Toronto-based financial and operation planning SaaS provider Vena Solutions has acquired Morpheo AI, an agentic data platform that structures fragmented...
